UKG’ Cognos BI Automation
A few of the results achieved -
Ultimate Kronos Group (UKG) is an American multinational technology company with dual headquarters in Lowell, Massachusetts, and Weston, Florida. It provides workforce management and human resource management services. As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG’s award-winning Pro, Dimensions, and Ready solutions help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better and more connected experience for everyone.
UKG were unable to release new BI capabilities quicker, ﬁx long standing upgrade issues/defects for their customers or remediate long standing security vulnerabilities timely by upgrading to newer versions of Cognos at a regular cadence . For example the last cognos upgrade to C11.1.7 was done in 2020 and the Previous one C11.0.9 was done in 2017. It will take 2 to 3 years to upgrade every cognos which was cost-heavy as well as time-taking
Consistency between how we deploy things to Dev vs. PROD
Almost everything is manual, it takes engineers roughly 7-9 months to plan and execute a Cognos upgrade. Dev validation takes ~3-4 weeks for 4 engineers and ~3 months for 2 app owners to roll it out to PROD
Knoldus’ team started working to automate the complete Infrastructure deployment and validation using java, Cognos SDK, echo, Aeon, ansible, terraform, etc. And create new UI and automation tests for presetup, post-upgrade and integrate it to the existing CI pipeline, with a Scorecard that shows how compatible a release is !
Cuts Dev validation time from ~3-4 weeks for 4 engineers TO 1 week for 1 engineer .