Knoldus Inc

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H-E-B

H-E-B democratized data for better shopping experiences with the help of Knoldus

Headquarters

San Antonio

Industry

Retail

Technology Used

Data ingest and ETL, machine learning, deep learning, SQL, Scala, Spark, MLFLow

The H-E-B grocery chain has grown from a store to many more, including the Central Market specialty food stores. H-E-B has more than 340 stores throughout the U.S. state of Texas, as well as in northeast Mexico.

As a leading grocery chain, H-E-B has dedicated itself to providing the best possible shopping experience for its customers. With that mission in mind, they trust in Knoldus for data analytics and machine learning — allowing them to build an exciting and highly engaging shopping experience that is personalized to each of their customers.

Challenges

Data generated by 500,000 visitors and 400,000 products every single day.

Solutions

Able to easily integrate with other tools like airflow and Kubernetes, allowing them to build automated data pipelines while establishing CI/CD best practices.

Results

Migrating to cloud reduced the operational costs by roughly 70%.

Impact

Challenges

Legacy data warehouse not keeping up with website demand

H-E-B was using a traditional corporate data warehouse, but as its business grew, its inability to scale without intensive DevOps support slowed things down. Furthermore, their legacy systems were not collaborative and created silos as only their data analysts could access the data, most of which was left unused due to the challenges created by data silos. This all had a cumulative effect on their ability to not only innovate with machine learning, but when they did build new features, they were not able to scale them. The team struggled to efficiently build data pipelines that unlocked access to curated data for various data teams and business stakeholders.

Solution

Democratizing data and machine learning

Knoldus helps H-E-B with its Data Analytics expertise and build a unified data warehouse that unifies and streamlines the acquisition and processing of historical data. The unified data platform fostered a collaborative and democratic environment across the entire company, enabling them to ingest large volumes of high-velocity data and develop a powerful image classification and recommendation engine to improve the customer experience.

Results

Enabling a shopping experience that converts

With the Knoldus data analytics solution, anyone in H-E-B can easily access data, to work, display and integrate with other services to make more use of that data. The machine learning use cases have provided tremendous value and a direct impact on revenue.

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