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The AI Way of better User Experience

AI and User experience are closely connected as they both share a common objective of getting to know customer behavior in advance and delivering a better CX based on that. Building efficient chatbots is an indispensable part of CX and goes a long way in making the ride smoother for your customers.

But the question that plagues business leaders is how to have better chatbots which can interact intelligently with customers, know the user’s intent, and take action when necessary. In our next webinar, our Machine Learning expert will talk about NLP techniques and RASA, an open-source NLP tool which supports sufficient capabilities for building complex chatbots within minutes.

Here's the agenda of the webinar -

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Presenters:

Knoldus Pranjut Gogoi

Pranjut Gogoi

Senior Lead Consultant

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